Where´s your coffee grown?We source the best beans from the best coffee producers around the mountains of Colombia, The specialty coffee is grown in small farms and we roast them fresh to order in Cali - Colombia. We frequently pay well above fair trade prices to support coffee farmers using sustainable and ethical practices.
What is the main concept of this product?5sento means coffee made with the 5 senses in a single serving drip presentation. Our method consist in monodosis. This refers to the traditional preparation where hot water is poured on a filter with roasted and ground coffee, the filter retains the solids and by infusion (ground coffee & hot water contact) and gravity, drops the drink to consume.
Which similar concepts currently exist at the market?We could define as a “similar” the following methods:
- K – Cups: Monodosis for the exclusive use of those who have machines for this method. It works by placing the capsule inside the coffee maker and delivering a drink.
- Pods: Monodosis for the exclusive use of those who have machines for this method. It works by placing the capsule inside the coffee maker and delivering a drink.
Why 5sento is an innovator product?Innovator because it is a unique portable drip and you can have it at any place you decide to have a good momento, all you need is a coffee cup and hot water.
What makes you different?Its fragrance and aroma make the difference!! In addition to that, we want our customers live closely the experience of how to taste a high quality coffee as a professional taster.
5sento is a new coffee brand to understand the coffee through the 5 senses. When you open a drip bag you can have the chance to:
Smell: Place your nose close to the dripping bag top and take a little breath. Then you can feel the fragrances (the smell of coffee without contact with water) and the aromas (when the coffee gets in contact with water)
Ear: You can hear cracking noises and crunchiness.
Taste: After you place the drip over the coffee cup, add hot water and you can taste its flavor, texture acidity, sweetness and body.
Touch: Temperatures and textures.
What makes 5sento coffee an 100% Specialty Colombian Coffee?The Colombian Coffee is a soft and sweet drink, a clean cup, with acidity and medium / high body, pronounced and complete aroma. However, each region is characterized by different cup profiles (score quality) whose presence and intensity depends on factors such as temperature, height, type of soil, and type of roasting among others. Tasting allows to find and evaluate all sensorial characteristics that define a coffee. You can identify the essential flavors and the degree of the desired attributes that satisfy the taste of the most demanding consumers.
5sento will always have the best cup profiles (high score quality) certified by an international coffee taster (Q- Grader) accredited by the SCAA (Specialty Coffee Association of America). 5sento, wants good coffee lovers to have the best qualified beans (above 80 points) available for your special moments. (Home, Office, Hotel, Camp).
Why should I buy 5sento coffee?Because……
> It is 100% Colombian special coffee. We only select and use coffees with high scores to the SCAA (Specialty Coffee Association of America).
> It is NOT soluble coffee and can be consumed anywhere.
> It has the best conservation features. It only comes in contact with oxygen at the time of use, it does not undergo any previous oxidation process.
> It is a sensorially different proposal.
> Each 5sento dripper is roasted by experts who have a deep knowledge of Colombian coffee, achieving an optimum degree that allows to get directly the best cup of coffee from the farm to your hands.
> It is a novel way to prepare and taste a high quality coffee as a professional taster.
With your purchase, you will support hundreds of families victim of the Colombian war conflict, giving them a chance to get new opportunities for better life quality.
How much money do you destine to support coffee farmer families who are victims of the Colombian war conflict?5sento, will allocate 1 USD from each (Box 12 Drips) sold & 2 USD from each (Box 24 Drips) sold. We finance productive projects, educational programs trying to improve their basic needs and living conditions of thousands of families who live from the cultivation and care of hand-selected coffee.
In the near future, we hope that our customers who have bought the products and want to know firsthand those Colombian coffee growers families that we are currently supporting through these resources and why not, verify the works or projects we are working on. For that purpose we will be organizing tours to visit those coffee regions. So you can at first hand, check the good use and management of your contribution.
When will I receive my first delivery?Your first delivery will be shipped within 5 business days. All future buys will be shipped on a regular schedule. You’ll receive a shipping notification with a tracking number as soon as your coffee leaves our Miami headquarters.
Can I cancel my coffee plan or subscription?Yes. You can cancel your coffee plan or subscription after the 3rd month. This cancellation process only applies to the coffee plan subscription for 6 & 12 months. For 3rd month Subscription not apply any type of cancellation or refund. You can cancel your subscription by logging in to your dashboard. After you make the cancellation, we'll send you any deliveries you already paid for, and we never bill you again. For more information please read our Terms & Conditions Policy or send us an email to email@example.com. Also you can contact us to our customer service line +1 (800) 455 4851
Can I put my coffee plan on hold?Yes - you can hold it at any time only after the 3rd month by logging into your dashboard and updating it.
Do you make internacional deliveries?5sento Coffee will be shipped anywhere in the world. This service will be set on shortly.
Do you ship to APO or other US Military addresses?Yes! 5sento Coffee is proud to ship to our coffee-drinking members of the Armed Forces. Select the appropriate Armed Forces branch in the "Country" field during checkout.
How fresh will my coffee be?Very fresh. We typically roast your coffee within 24 to 72 hours after we received it in our headquarters in Cali Colombia. We roast your coffee specifically to ensure its delivery to be as fresh as possible. On the other hand, its individual presentation (in a single drip bag) makes 5sento the most preserved coffee on the market. Right after the roasting process, the coffee is packed and sealed thus avoiding its contact with oxygen. This is the greatest advantage of the product, because this way, the content will never have a specific expiration date. The coffee only loses its conditions and characteristics when it comes in contact with the oxygen and this will just happen while opening the packaging for use.
For this reason, you will always have fresh coffee, keeping the physical conditions of freshly roasted ground coffee no matter how long it has passed since it was packaged at the factory. On the average, you will receive your coffee at your doorstep within 5 business days after you place the order.